Legal & Policies Master Service Agreement The core contract governing every service Ryel Digital provides, read together with the SLA, AUP and Service Order Form. Read Document Terms and Conditions How we secure the site and services, our availability commitments, process integrity and confidentiality practices. Read Document Service Level Agreement The service standards we commit to and the circumstances under which Service Credits become available to customers. Read Document Acceptable User Policy What is and isn't permitted on Ryel Digital infrastructure, customer security undertakings and the consequences of misuse. Read Document Billing Guidelines Signup verification, accepted payment methods, renewal reminders, suspension timelines, refunds and chargeback rules. Read Document Privacy Policy What personal information we collect, how we use and protect it, and the choices available to you. Read Document